Author: UniBul

Car rental companies tend to generate higher than average levels of customer disputes and chargebacks, placing them among the highest-risk merchants....

Skimming is the fraudulent copying, or "skimming," of the account information stored in the magnetic stripe of a credit or debit card....

E-commerce businesses should develop a customer service policy to allow customers to communicate their questions and concerns easily and conveniently....

Invalid chargebacks are charged-back transactions for which the merchant is not responsible and are most often caused by frivolous customer disputes....

Merchants need to establish terms and conditions for handling returned merchandise and canceled services and for issuing credits, when applicable....