Tag: American Express

American Express bans merchants accepting its cards from offering customers discounts for using rival credit cards, a practice disputed by DoJ....

American Express to fight in court government antitrust charges stemming from its policies prohibiting merchants to steer customers to other cards....

A non-compliance chargeback is issued if a charge does not meet the terms of the merchant agreement and the cardholder claims it is fraudulent....

In customer service chargebacks, the timeliness and quality of a merchant's response to an American Express inquiry determines a dispute's resolution....

American Express uses various operating policies and business practices to resolve customer disputes and to identify non-compliance chargebacks....