Tag: chargeback reason codes

MasterCard assigns a message reason code to each chargeback initiated by a card issuer, specifying the reason why the transaction is charged back....

If a merchant does not resolve a cardholder complaint about a billing error or the quality of products or services, Discover may issue a chargeback....

Visa uses Reason Code 60 to designate chargebacks resulting when a copy of a sales receipt, requested by the card issuer, is illegible or incomplete....

Visa (85) and MasterCard (4860) have special Reason Codes for chargebacks resulting when cardholders claim a refund was not issued for a returned product....

Both Visa (53) and MasterCard (4853) have Reason Codes designating chargebacks issued when cardholders state a purchased product was not as described....